Privacy Policy

Last updated 31 October 2025 

This Privacy Policy explains who we are, how we collect and use personal information, the rights you have, and how to contact us if you have questions or concerns. 

Who we are 

MMC Holding International Ltd and Subsidiaries trading as Magical Mushroom Company collect, use, and are responsible for certain personal information about you. We are the data controller for the purposes of UK data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. 

Personal information we collect 

Information you provide about others 

If you give us information about another person you confirm that you have their permission to do so and that they agree you may 
consent on their behalf to the processing of their information 
receive any data protection notices on their behalf 
consent on their behalf to the transfer of their information if required. 

How we use your information 

We use personal information to identify you, respond to your enquiry, process your order, and provide customer support. 

Who we share information with 

We do not share your personal information with any third parties. 

Marketing 

We may send you information about products, services, offers, competitions, or company news by post, email, telephone, text message, or automated call. 

We will only send marketing messages if you have given consent. You may withdraw your consent at any time by contacting us or using any unsubscribe option in our messages. 

Whether you must provide information 

You do not have to provide personal information to use our website or contact us. If you choose not to provide information we may be unable to process an order or respond fully to an enquiry. 

How long we keep your information 

We keep your information only for as long as necessary to deal with your enquiry or order, after which it is deleted. 

Our lawful basis for using your information 

We rely on legitimate interests to respond to enquiries and process orders, and on your consent for marketing communications. 

Keeping your information secure 

We use appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, or disclosure. Access is limited to people who have a genuine business need and who are bound by confidentiality obligations. 

We have procedures in place to deal with suspected data breaches and will notify you and any regulator where legally required. 

No system is completely secure and you acknowledge that the internet is not risk free. If you have concerns about security please contact us. 

Transfers outside the EEA or UK 

We do not transfer your personal information outside the United Kingdom or the European Economic Area. 

Your rights 

Under data protection law you have several important rights including the right to 
request access to the personal information we hold about you 
ask us to correct inaccurate information 
ask us to delete your information in certain situations 
object to the use of your information for marketing 
object to certain types of processing 
receive your information in a machine-readable format and transfer it to another provider 
restrict the use of your information in certain circumstances 
seek compensation if we breach data protection law and you suffer damage. 

You can read more about your rights on the Information Commissioner’s Office website at www.ico.org.uk. 

To exercise these rights please 
provide enough information for us to confirm your identity 
provide proof of identity such as a driving licence, passport, or recent utility bill 
tell us what information your request relates to. 

There may be a short period after opting out when you may still receive marketing messages while your request is processed. 

How to complain 

We aim to resolve any issues directly, but you also have the right to complain to the Information Commissioner’s Office. Details are available at https://ico.org.uk/concerns or by phone on 0303 123 1113. 

Changes to this policy 

We may update this Privacy Policy from time to time. The latest version will always be available on our website. 

Contact us 

If you have questions about this policy or the information we hold you can contact us at 

MMC Holding International Ltd and Subsidiaries 
13 Trent Gateway 
Beeston 
Nottingham 
NG9 1LA 

hello@magicalmushroom.com